Network
Information
The Network Operations Center (NOC) is served by two
separate high-speed OC-48-capable fiber optic connections
and utilizes multiple Tier-1 Internet backbone providers.
The facility is fitted with waterless fire-suppression
systems, UPS and back-up generators, and environmental
controls to ensure high-quality, uninterrupted service.
The NOC is continuously monitored 24 hours a day, seven
days a week. We've taken several crucial measures to
make our world-class network infrastructure reliable
and secure:
Data
Center Tour
Imagine having the top 10 Tier One Providers in 1
location.
Now Imagine have a routing technology that is smart
enough to choose the best route from one of the top
10 providers!
InterNAP makes this a reality with smart routing
and 10 Tier One Providers all in one location.
FastServers has created an innovative way of using
the existing Internet network infrastructure to route
your data and avoid the Internet's points of congestion.
We utilize an Overlay Network that is armed with intelligent
routing technology to get your data from point A to
point B in the fastest, most reliable, and least-congested
path possible.
Unlike some providers who randomly choose public
NAPs or private peering points, FastServers routing
technology immediately sends customer data out along
the correct Internet backbone. For FastServers customers,
the optimizing effects of our proprietary network
architecture and advanced routing technologies dramatically
boost performance.
Physical security for safeguarding
your site and data
The latest in camera systems monitors both interior
and exterior facilities around the clock. Access is
limited to authorized personnel only, and strictly
enforced by electronic access cards, biometric scanning,
and guards.
Environmental control features
for maximum reliability
To reduce downtime, our centers feature advanced fire
suppression systems, surge suppression, specialized
heat and smoke sensors, separate fire zones below
the floor and above the ceiling, raised flooring for
improved server environment, as well as temperature,
humidity, static and airborne particle controls.
Redundant systems to maximize
your connectivity and uptime
We build in redundancy to ensure that your site is
open for business. This includes Cisco routers, Layer
2 and 3 switches, our power system generator in addition
to our regular grid electrical power, and our backbone.
Each server is protected by our fire suppression system
and multiple air conditioning systems (HVAC: Heating
Ventilation Air Conditioning). In addition, we keep
a supply of drives, network cards, processors, motherboards
and every other piece of equipment that has even a
remote chance of failure. We also use a multiple-SCSI
backup cluster system for data storage and recovery.
Unparalleled customer service
support for fast problem resolution
FastServers Network Operations Centers provide 24/7/365
monitoring of our customers' servers, network status
and our connectivity to upstream backbone providers.
Our expert technicians identify potential issues and
provide resolutions before any problems occur. With
access to servers from the monitor room, support and
administration personnel continually monitor systems,
answer customer questions online and on the telephone
and troubleshoot any problems
Overall
Features of FastServers Network
- Three Geographically different locations for added
redundancy, networks, and high network performance.
- Three Tier 1 providers with a focus on International
peering, redundant network design, and overall unlimited
capacity.
- 2 facilities have been up and running for over
3 years with an established uptime of over 99.99%
and 100% combined uptime between any 2 data centers.
At no time in the past 3 years have more than 1
of the facilities been unreachable via the Internet.
- FastServers has direct support from all network
administrators that includes the ability to control
routes, peering, and network functionality.
- FastServers has 24 hour onsite support at all
facilities, this is not outsourced support but rather
our direct employees.
- The network facilities themselves have been selected
based on true backbone connectivity, redundant networking,
and high availability data center design.
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